Train the Trainer Serenity: How to Handle Challenging People

Partner: Udemy
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Description: Let me ask you a question…Which of your employees are making life challenging for the rest of the department? Challenging attitudes (apathy, negativity and despondency) exist in every boardroom, audience and classroom. The discontent can become a major distraction for your team, causing a dramatic decrease in their productivity.Difficult people can negatively impact team performance and morale…Problematic employee behavior is doubly difficult because it may have multiple causes...These causes may be work or home related, behavior- or health-related, may be triggered by other employees or outsiders, by changes of work, others' promotion, rising stress levels, etc. Managers need to understand that a negative employee is not just a problem between them and that employee. The air of dissent affects everyone who’s around it.Even though dealing with challenging people isn’t a favorite task for most leaders, it’s part of the job.So, to help you deal with these challenges (and the people behind them), we created Serenity…Serenity: 24 Hours to Peace: How to Handle Challenging PeopleHow does it work? Serenity contains 57 PROVEN techniques from 20 different case studies to help you manage the 8 most difficult types of people you will encounter in the workplace….ResentersFault FindersHecklersExpertsTalk HogsKnow-it-AllsDistracted InefficientsStubborn PassivistsWith case studies 1 – 7, you will learn how to stop interruptions, eliminate distractions, and stay on track. Specifically, with studies 1 – 7…Deal with distractions and interruptions by keeping the talk hogs at bay by setting boundaries…Get the experts o
Category: Business > Communication > Personal Development
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Price: 99.99
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Source: Impact
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