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How to Give Feedback to Poor Performing or Difficult People

Partner: Udemy
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Description: THE PROBLEMMany leaders, managers, and supervisors do a poor job of giving feedback or confronting problem performance or behavior. Doing so is challenging and it often seems easier to ignore or side-step sensitive issues hoping they’ll go away. Unfortunately they don’t. Problems fester and the difficult people who fail to meet expectations become a toxic influence on their coworkers and drag down the morale or performance of the majority. Therefore, developing the confidence and ability to have difficult conversations and offer honest feedback to poor performing people is a necessary skill for any leader, supervisor or manager and a necessary ingredient for building a great organization. The purpose of this course is to teach you how. WHAT YOU'LL LEARN Specifically, you will learn how to set and and communicate your expectations and then hold people accountable. You'll also learn a proven, 7-step strategy for giving feedback to difficult or non-compliant people. I'll illustrate these concepts with multiple case studies and scenarios that will help you learn and apply these strategies to your current relationships with your employees.USE THESE SKILL WHEN: Someone's job performance is below expected standards Someone has violated company policies or procedures in a way that causes harm or reduces productivityThe attitude or conduct of one person is dragging down the performance of other team membersPersonality clashes or interpersonal conflicts are getting in the way of goodwill and productivityChronic problems such as tardiness, wasting time, inefficiency, in-fighting, or interpersonal blame, are interfering with performance.By participating in this course, YOU WILL: Gain a greater understanding of the importance of clear expectations in creatin
Category: Business > Management > Interpersonal Feedback
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Price: 79.99
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Source: Impact
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