How to Have Difficult Conversations: Beginner's Guide

Partner: Udemy
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Description: Learn the basic concepts, skills and mindsets for holding talks about difficult or tough topics. Many managers fear holding these talks, yet they are essential to your success as a leader. This course will take you step-by-step through a talk with practical examples and proven advice. Learn to Master the Preparation, Planning and Performing of a Difficult Conversation With This Step-by-Step Course Learn to prepare yourself to avoid unnecessary emotional tensionCreate a plan for the talk will make it easier to hold the talk and that sets you up for successBecome skilled at analyzing the situation so you can find the real problem and address it effectivelyLearn to craft a crystal clear purpose for the talk and how stay on track even when the other person or you own emotions try to derail youGet proven methods and actual phrases to start and end a talk in a good way Build Your Confidence and Skill Set A study by CPP Inc found that employees in the US spend approximately 2.8 hours per week dealing with workplace conflict. Psychometrics Canada found in their study that 32% of employees have to deal with conflict regularly. Handling difficult requires skill and empathy, but in the end it also about having the courage to go ahead and do it. In the course we will address all of those aspects so you can make a habit to face these issues head on in a good, effective way. Content and Overview Special attention has been made remove all the "fluff" from this course so it just filled with practical advice and examples. The course also helps you get started right away with carefully crafted assignments. You will learn to prepare yourself before the talk to avoid unnecessary emotional tension that could otherwise create undesired outcomes. During the course you will also create a plan for an actual talk that will make
Category: Business > Management > Difficult Conversations
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Price: 94.99
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Source: Impact
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