Quality Management 101

Partner: Udemy
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Description: Get greater approval during ISO9000 Certification Audits when you show this certificate in Quality Training. Develop a greater understanding of the Costs involved in Quality; how to categorize them; how to use this knowledge in your decisions and plans. Make valuable contributions to your work as you suggest improved and more systematic approaches to planning or problem solving (using the Plan Do Check Act Approach and the Cause and Effect Analysis). Understand the foundations of quality; where the ideas came from; who developed them and how they came about. Create a basis for Quality Management upon which you can build. Win a forward looking approach to Quality.Improve workflows with that basic knowledge of Process Mapping and Process Management. Develop a far greater understanding of the important points in Quality. Gain an understanding of Customer Relationships.Understand the concepts of Business Excellence and how it could be applied in your work. Get new ideas and become innovative in your work. With 11 Modules, each approx. 10 minutes long, the course is structured as follows: 1. The Meaning of Quality 2. The History of Quality 3. What are Quality Assurance Systems? 4. An Introduction to TQM 5. An Introduction To Malcolm Baldrige / EQA Awards 6. Talking about the Cost Of Quality (CoQ) 7. Introduction to Customer Relations 8. Understanding the PDCA Approach 9. Understanding the Power of The Cause and Effect Analysis 10. Introduction To Process Manageme
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Price: 44.99
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Source: Impact
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