Zero to Hero in Salesforce Omnistudio 2025

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Description: OmniStudioOmniStudio provides a suite of services, components and data model objects that combine to create Industry Cloud applications. Create guided interactions using data from your Salesforce organization and external data. With OmniStudio, you can create: OmniScripts, which contain the interaction logic.DataRaptors, which transfer and transform data between Salesforce and OmniScripts, FlexCards and integration procedures.Integration procedures, which consolidate server-side operations for efficiency and reuse.FlexCards, which display data and initiate actions.OmniScript BasicsA Vlocity OmniScript guides users through complex processes with fast, personalized and consistent responses. For example, you can create an OmniScript to guide:A customer service agent to add a new customerAn insurance agent to update a policyAn end user to complete a self-service interaction such as troubleshooting.You can create a guided interaction to match your process flow. OmniScript is a declarative scripting tool, which means you create it with clicks, not code. To create the structure of an OmniScript, you drag and drop different types of elements.OmniStudio FlexCards Build customer-centric, industry-specific UI components and applications on the Salesforce platform with OmniStudio FlexCards. Display Salesforce object information along with distinct, clickable actions that change according to the context in which they appear and based on the information that they contain.Create and design FlexCards with the FlexCard Designer, a declarative tool with a drag interface, WYSIWYG editing, and graphic user interfaces to style individual elements. FlexCards are b
Category: IT & Software > IT Certifications > Salesforce OmniStudio (Vlocity)
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Price: 29.99
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Source: Impact
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