Conflict Resolution and De-Escalation Skills

Partner: Udemy
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Description: MULTIPLE CONFLICTS, ONE SINGLE CONFLICTConflict is something present in our lives.Conflicts may occur big and small, in our personal or professional lives, and for multiple reasons.But despite these reasons, one thing is true - and a constant.Knowing how to solve conflicts is crucial.This is what we will explore in this course.WHY THIS COURSE?Naturally, you will find multiple courses on social skills.So... why this one?Easy. Because it's the most complete one out there.I've been coaching top executives and professionals for over 5 years, helping with conflict resolution in many different contexts:Conflicts with co-workers that are competing in terms of workload or credit;Conflicts with other executives to obtain support for key initiatives;Conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews;And many others;What this mean in practice is that I know the techniques that disarm people. That get people to talk. That make people feel safe to voice their concerns. That reveal the source of conflicts. That make adversaries create alliances.And many other use cases. You see where I'm going with this.For years, I've been leveraging exclusive, proprietary techniques.Now it's time I share some of them with you.COURSE STRUCTUREThis short course will walk you through some core techniques for conflict resolution, especially if you're leading a team, including showing respect and empathy, analyzing the person's rules, detecting whether the person goes violent or silent, and many others.The course has three major components:- The Diagnostic (how to assess what type of conflict
Category: Business > Human Resources > Conflict Management
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Price: 54.99
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Source: Impact
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