LEARNING PATH: Getting Started with Microsoft Dynamics 365

Partner: Udemy
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Description: To accelerate your digital transformation, you need a new type of business application: One that breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities. That’s Microsoft Dynamics 365. Microsoft Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) applications announced by Microsoft in July 2016. If you're interested to get familiar with Project Service Automation and explore its powerful features for different roles in the organisation, then go for this Learning Path. Packt’s Video Learning Paths are a series of individual video products put together in a logical and stepwise manner such that each video builds on the skills learned in the video before it. The highlights of this Learning Path are: Explore a typical sales cycle for any organization and how that can be moulded in Dynamics CRM Understand to navigate the Project Service Automation (PSA) Solution components This Learning Path begins with an introduction to the concept of Customer Relationship Management (CRM) and why is it important for any business. You will then quickly dive into a product Microsoft is offering in the CRM space - Dynamics CRM or Dynamics 365. Next, you’ll learn to set up a trial instance to play around with the system and get comfortable with it. Moving on, the course walks you through different aspects of Dynamics CRM such as its data model, records management, and sales pipeline analysis using dashboards, charts, and reports. You’ll also see how bulk data can be modified via Excel and imported back into the system. You’ll also look at how data can be taken mobile with the Dynamics CRM mobile and tablet client and Microsoft Outlook so that the sales workforce who are in the field have the right access to the right resources at the right time. Project Service Auto
Category: Business > E-Commerce > Microsoft Dynamics 365
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Price: 199.99
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Source: Impact
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