ServiceNow Certified Implementation Specialist - CIS-CSM

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Description: ServiceNow Certified Implementation Specialist - Customer Service Management (CSM) Certification practice Exam - Carefully selected Exam Questions to help you pass on your first attempt. Unique Questions.If you are planning to take ServiceNow Certified Implementation Specialist - Customer Service Management (CSM) Certification Exam and want to see what kind of questions are coming in the - Real Exam, these practice questions are the best for you.The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.Exam ScopeEngagement Methodology and Project Planning (5%)Project PhasesWorking with ClientsCustomer Service Management System Setup and Configuration (60%)Overview of CSM ApplicationCSM in ServiceNowCSM SetupCustomer Service Management Integration (10%)Integration CapabilitiesIntegration with 3rd Party SystemsCSM Portal, Knowledge Management, Service Catalog, Communities, and Performance Analytics (25%)CSM PortalKnowledge ManagementService CatalogCommunities and Performance AnalyticsGet Ready To Prepare Like You’ve Never Prepared BeforeWork smarter not harder. You are about to see a study guide that took hours of hard collection work, expert preparation, and constant feedback. That’s why we know this exam prep will help you get that high-score on your journey to certification. Our study guides are the real thing. Our study guides are so accurate.<
Category: IT & Software > IT Certifications > ServiceNow Certified Implementation Specialist - Customer Service Management (CSM)
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